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Index CapiCall: ISDN Voice Mailbox

Voicemail Audiotext system - IVR = Interactive voice response system
Answering machine - depending on weekdays and time of day
Voice mailbox - including notification by SMS, e-mail or call
Call transfer - automatically or DTMF/touch-tone controlled
Voice to mail - Forward voice mails as WAV attachments
Display calls - numbers and names even on other LAN workstations
Save money - Use call-through when calling from your cellphone
Check it out! - Demo version with full functionality: Download

Price excl. VAT: CapiCall-SoHo 83.19 ¤, -Pro 214.29 ¤, -S2M 739.50 ¤ [Order] - Shamrock Software, +49 8137 5882

CapiCall features

CapiCall runs with Windows and an ISDN adapter at an ISDN PBX or public switch. Test the demo version on your PC!

Voice mailbox Answering machine and voice mailbox for up to 40,000 users, allows notification by SMS or phone call, user-programmable wake-up calls e.g. for hotels. Messages can also be heard using the PC speaker or forwarded as an e-mail using the integrated SMTP client.   Menu tree
Creating complex DTMF menu systems is child's play with CapiCall. Beginning with a root voice message, follow-up actions can be defined.
Call transfer Transfer calls automatically or DTMF-controlled to any local or external number, optionally depending on the weekday or time of day. If the destination cannot be reached, other numbers can be tried in sequence automatically.
Record and play Information menus e.g. for special events or sale offers. Record the files using a telephone or a PC. Callers can navigate freely in your menu using DTMF/touch-tone keys.
Fax callback Fax callback: CapiCall can be combined with CapiFax. The caller can enter his own fax number and will receive further information as a fax page directly to his fax machine - just a few minutes later.
Callback, transfer Call-through: If you have a home-zone tariff option for your cellphone, dial your CapiCall PC first and enter the destination as DTMF keystrokes. CapiCall will connect you within a few seconds and for a much better price.

Time profiles for maximum flexibility

MSN/DDI --> Time profile --> Call profile
One of your ISDN
numbers for which
the profile is used		   Weekdays,
holidays,
time of day		   Accept call?
Record message?
Information menu?

CapiCall allows to have different information messages and touch-tone menus for specific days and times, also depending on the dialled number.

A time profile is linked to each of your local ISDN numbers (MSN, DDI) specifying what messages shall be played and which DTMF menus are available for weekdays, holidays and times. In addition, you can change the time profile remotely by telephone at any time.

Versions and prices

CapiCall version: SoHo Pro S2M
Max. ISDN ports 1 S0 up to 4 S0 up to 2 S2M
ISDN card e.g. Primux 1S0 Primux 4S0 Primux S2M
Max. simultaneous calls 2 8 60
Max. local MSNs/DDIs) 3 40 ~1000
Max. registered users 100 40.000 40.000
Transfer calls yes yes yes
Send and receive SMS yes yes yes
Listen to PC microphone yes yes yes
Forward voice as e-mail yes yes yes
Record transferred calls - yes yes
Application program interface - yes yes
Voicemail forums, 1-to-1-chat - yes yes
Lottery (random messages) - yes yes
Prepaid function - yes yes
¤ (EUR) excl. VAT: 83.19 214.29 739.50
There are three CapiCall versions:

SoHo = Small Office+Home,
Pro = Professional and
S2M = Primary-rate interface.

The maximum count of MSNs/DDIs for CapiCall Pro takes into account that typical public ISDN lines allow 10 numbers max., but it can be much higher in a private branch exchange.

Please also have a look at the links to ISDN adapters suited for CapiCall. Of course other adapters can be used as well if their drivers support the operating system.

CapiCall advisor

Max. simultaneous calls
Up to 2
Up to 8
Up to 16
Up to 30
Up to 60

Max. registered users
(Numbers, names, PINs)
up to 100
up to 40.000

 Local numbers (MSNs/DDIs)
with different profiles
up to 3
up to 10
more than 10


Required call transfer options
Transfer to external numbers
Free internal transfers
Record transferred calls		 Other requirements
Chat functions and voice forums
Prepaid accounts for callers
Forward voice messages as e-mails
Application program interface

Recommended software and hardware:

Try CapiCall!Demo download

To install an English demo version of Shamrock's ISDN voice software CapiCall, you need to download two files - CapiCall (German) and the English language pack. Simply follow the step-by-step instructions below.

  1. Download and extract CC32DEMO.ZIP (2.3 MB) into an empty, temporary folder on your hard disk like c:\temp (but not c:\shamrock\capicall). Use UnZip to extract the file if you do not have a ZIP extractor.
  2. Run the SETUP program in this folder to install CapiCall in a directory like c:\shamrock\capicall. (The German text messages of this program will be replaced by English messages in the next two steps.)
  3. After successfully installing the program, delete all files in the temporary folder.
  4. Download the English language pack CCE.ZIP (1 MB) and extract it into the same temporary folder as before, e.g. C:\temp (not into the folder where CapiCall is installed!).
  5. Run the INSTALL program in this folder and carefully read any messages. If you did not configure and use CapiCall before, the recommended answer is "Yes" when replacing files.
  6. Again, after successfully installing the English language pack, delete all files in the temporary folder. Links to the software and the manual can now be found in the Windows Start menu.

To preview the English manual without installing the software, click here. The manual is part of the English language pack. After buying and installing a full version of the software, simply apply steps 4 to 6.

The demo version will accept calls for two hours after each software restart and deletes voice mails when it is restarted, so it is not designed for a commercial operation but for tests only. The demo cannot be used as an update for the commercial version later.