Die Shamrock Software GmbH nimmt den Schutz personenbezogener Daten sehr ernst. Wir möchten, dass Sie wissen, wann wir welche Daten speichern und wie wir sie verwenden. Als privatrechtliches Unternehmen unterliegen wir den Bestimmungen des Bundesdatenschutz-Gesetzes (BDSG). Wir haben technische und organisatorische Maßnahmen getroffen, die sicherstellen, dass die Vorschriften von uns strikt beachtet werden.
Personal data:
Personal data is information that can be used to identify you. This includes information such as your name, address, postal address and telephone number. Information that cannot be directly linked to your actual identity (such as the type of browser or operating system you use) is not included. The key legal basis permitting the collection and processing of personal data in certain cases is set out in Article 6 of the EU GDPR (General Data Protection Regulation).
You can generally use our online services without revealing your identity. We will only ask for your name and other personal details when you order a product, insofar as these are necessary for delivery. When you check availability or order software updates, the licence name of your current software version, amongst other details, is transmitted so that we can verify the legitimacy of the update delivery. Further information in accordance with the GDPR:
Contact: You can contact us directly to find out what data we hold about you.
Purpose of data storage: Processing orders; providing proof of licence; responding to enquiries.
Duration of data storage: Order data is stored for at least 10 years, e.g. to enable updates.
Deletion: You may request the deletion of your data; however, this will mean that updates will no longer be possible.
Accounting obligations: You cannot request the deletion of data where storage is required by law.
Supervisory authority: Bavarian State Office for Data Protection Supervision (BayLDA).
We store your details on specially secured servers in Germany. Access to these is restricted to a small number of specially authorised individuals who are responsible for the technical and commercial management of the servers. In connection with your visit, data that may allow identification (for example, IP address, date, time, pages viewed) is typically stored on our servers for one week for backup purposes. No personal data is processed. We reserve the right to analyse anonymised data sets for statistical purposes. Upon request, and following written verification of your identity, we will be happy to provide you with information regarding the nature and scope of the data stored about you.
If you use a credit card when placing an order, the details you enter will be passed on to our payment service provider, iPayment, a division of 1&1. Concardis acts as the intermediary with the bank that issued the credit card.
Disclosure of personal information to third parties:
We use your personal data in connection with product orders solely within Shamrock Software GmbH. We will only pass it on to third parties in particularly justified cases (e.g. late payment). We will only disclose your data to authorised bodies if we are obliged to do so by law or by court order.
Personal data that we receive in response to enquiries made by email or telephone is stored temporarily solely for the purpose of replying to those enquiries. Credit card details provided when placing an order are stored only until the order has been processed, after which they are deleted; consequently, you will need to re-enter your credit card details when placing a subsequent order.
Cookies:
We do not use ‘cookies’ (small files on your computer containing website-specific information). You can therefore make full use of our services even if cookies are disabled. This means, for example, that after submitting an order, you can rest assured that anyone using the same computer after you will not find your details pre-filled on the order page when they revisit it, nor will they be able to view them as cookies in the browser settings.
Third-party and active content:
Our website does not contain any elements from third-party providers (e.g. advertising banners, page view counters, etc.). We do not use Java applets, ActiveX controls or Flash content on our pages. JavaScript is used to assist with filling in forms and for the site search function.
Children:
Persons under the age of 18 should not provide us with any personal data without the consent of their parents or legal guardians. This applies in particular to orders. We do not request, collect or pass on any personal data from children to third parties.
Links to other Websites:
Our website contains links to other websites. We have no control over their content or over whether their operators comply with data protection regulations.
Questions and comments:
Für Fragen, Anregungen oder Kommentare zum Datenschutz oder zu damit verwandten Themen wenden Sie sich bitte mit Hilfe unseres Formulars oder per E-Mail (info(at)shamrock.de) an den Datenschutzbeauftragten von Shamrock Software.